Before Booking a Service

Pedals & Powder offers pick up and delivery within a 5-mile radius of our shop. Please include your address when submitting a service request, and we’ll let you know if your location is within our delivery area.

Note: All pick up and delivery requests must be confirmed by the Pedals & Powder team (PP team). We reserve the right to determine which locations qualify for service.

Your pick up or delivery will be scheduled within a specific time window based on your service. The PP team will confirm this time with you once your service request is received.

The PP team will provide a photo update when your equipment is picked up and again when it’s delivered, so you’ll always know it’s in good hands.

For safety and convenience, our team cannot enter homes. If no one is available at the scheduled time, we can leave your gear in a designated outdoor location or return it to the shop for later pick up.

Please note that standard pick up/delivery fees still apply if no one is present to receive the equipment.

A storage fee of $1 per day applies after 10 days from collection or delivery date. Items unclaimed after 60 days will be deemed abandoned.